VALVOLINE INSTANT OIL CHANGE WEBSITE TERMS OF USE Please Read the Following Terms of Use Carefully Before Using This Site Valvoline Instant Oil Change ("VIOC") requires you to abide by the Terms of Use stated below as a condition to access this site. Please read these Terms of Use carefully, because by using this website, you are acknowledging and agreeing to these Terms of Use. If you do not agree, you may not use this site. VIOC reserves the right to update these Terms of Use at any time without notice to you. The most current version of the Terms of Use can be reviewed by clicking on the "Terms of Use" hypertext link located at the bottom of the web pages on this site. Your use of this site may also be subject to additional terms outlined elsewhere on this website. These Terms of Use only applies to the vioc.com site. Valvoline Instant Oil Change is a division of Ashland Inc. ("Ashland"). Other individual sites of Ashland may have Terms of Use tailored specifically for activity on those sites which may differ from these Terms of Use. No information contained in this site constitutes or shall be deemed to constitute an invitation to invest or otherwise deal in any Ashland security. Copyrights and Trademarks. The entire contents of this site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof are copyrighted (including any works that are licensed to Ashland) under the United States and other copyright laws, and are the property of Ashland. All trademarks, service marks, and trade names (collectively, the "Marks") are proprietary to Ashland, and/or any of its affiliates, or subsidiaries, or other respective owners that have granted Ashland the right and/or license to use such Marks. You may not use, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this site except as explicitly stated below: 1. Downloading or printing of web pages is for your personal, non-commercial or non-profit educational use only. These web pages may not be reproduced or redistributed for commercial gain or other purposes. You may not change or delete any proprietary notices from materials downloaded or printed from this site. The copyright notice appearing at the bottom of each web page must appear on every copy of the documents or any portion thereof. 2. Except as provided in paragraph 1, corporate names and logos may not be altered or used without the prior written permission of Ashland. Except as noted above, no right or license is granted for any proprietary information, copyright, patent, or trademark contained within this document. Forward Looking Statements. Various pages on this site contain certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1993, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are intended to be covered by the safe harbors created thereby. Words such as "expects," "intends," "plans," "projects," "believes," "estimates," and similar expressions are used to identify such forward-looking statements. Forward-looking statements relating to Ashland's operations are based on management's expectations, estimates and projections about Ashland in effect on the date the statements were made. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Further, certain forward-looking statements are based upon assumptions as to future events that may not prove to be accurate. Therefore, actual outcomes and results may differ materially from what is expressed or forecast in such forward-looking statements. Ashland undertakes no obligation to subsequently update or revise the forward-looking statements contained on this site to reflect events or circumstances after the date of posting. Hyperlinks and Frames. This site may contain links to other sites on the Internet (the "External Sites"). Ashland has no control over and is not responsible or liable for the External Sites, including but not limited to the content and privacy and data collection practices, even if the External Site is affiliated with Ashland. The External Sites are only for your convenience and therefore you access them at your own risk. Links do not imply that Ashland sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites. Before you frame or create any kind of hyperlink to this website, you must obtain the prior written permission of Ashland. Disclaimer. Ashland makes no representations or warranties about the accuracy or completeness of the content of this site or the content of any site or sites "linked" to this site. Any decision made by you based on information contained in this site or sites "linked" to this site is your sole responsibility. Neither Ashland nor any of its affiliates shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or inability to access this site or the use of or reliance on any content in this site or the content of any site or sites "linked" to this site. THIS SITE AND THE MATERIALS, INFORMATION, SERVICES, AND PRODUCTS IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, ASHLAND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. ASHLAND DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THIS SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ASHLAND DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Limitation of Liability. IN NO EVENT SHALL ASHLAND BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF ASHLAND HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Applicable Laws. Unless otherwise specified, the material on this website is intended to provide information about Ashland and its products. This website is controlled and operated from Lexington, Kentucky. We do not imply that the materials published on this website are designed or appropriate for use outside of the United States. If you access our website from outside of the United States, please be aware you are responsible for compliance with any applicable local laws. To the extent any applicable local laws prohibit your viewing and use of this website, you may not view or use this website. Your use of this site shall be governed in all respects by the laws of the Commonwealth of Kentucky, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Ashland products) shall be in the state or federal courts located in Kenton County, Kentucky. Any cause of action or claim you may have with respect to this site (including but not limited to the purchase of Ashland products) must be commenced within one (1) year after the claim or cause of action arises. Ashland's failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms of Use. Ashland may assign its rights and duties under this Agreement to any party at any time without notice to you. Ashland makes no representation that materials in this site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials in violation of U.S. export laws and regulations. Export Controls You may not export or re-export any information or products received on this website except in full compliance with all U.S. laws and regulations, including but not limited to, the U.S. Export Administration Laws and Regulations. Use contrary to those laws is prohibited. Neither the products, nor any information acquired through the use of our website, may be acquired for, shipped, transferred, or re-exported, directly or indirectly, to proscribed or embargoed countries or their nationals or residents, nor may the products of information be used for nuclear activities, missile projects, chemical or biological weapons, or terrorist activities, unless specifically authorized by the United States Government for such purposes. You are responsible for complying with any local laws in your country, which may impact your right to import, export or use the information or products found on our website. Severability and Integration This Terms of Use statement constitutes the entire agreement between you and Ashland with respect to this website. If any part of these Terms of Use is held to be invalid or unenforceable, the remaining parts shall remain in full force and effect. Questions? If you have any questions about these Terms of Use, please contact the VIOC Help Desk at 1-800-FAST-CHANGE or by e-mail by clicking here.